Privacy Policy
Last updated: June 1, 2026
1. Introduction
Naughty Mango (“we,” “us,” or “our”) sells body-safe sexual wellness products to customers in the United States, Canada, the United Kingdom, and Australia. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Because of the personal nature of what we sell, we take discretion seriously at every stage — from how we package your order to how we handle your data internally. This policy applies to our website, checkout process, and any communications you have with our customer support team.
2. Information We Collect
To process orders and run our site, we collect:
- Your name, email address, shipping address, and billing address.
- Order history, including items purchased, order value, and order dates.
- Limited payment information needed to process a transaction. Full card numbers are never stored on our servers — payment is processed by a third-party payment processor that handles and secures your card details on our behalf.
- Browsing and cookie data, such as pages visited, device and browser type, and general usage patterns, collected to keep the site functioning properly and to understand how it’s used.
- Any information you provide directly when contacting customer support, such as questions about an order.
3. How We Use Your Information
We use the information we collect to:
- Fulfill, ship, and track your orders, and process payments and refunds.
- Respond to customer support requests and resolve order issues.
- Send marketing emails about new products, restocks, or promotions, but only if you’ve opted in — you can unsubscribe at any time using the link in any marketing email.
- Improve our website, catalog, and overall shopping experience.
- Detect and prevent fraud and keep our systems secure.
4. How We Protect Your Privacy
We know that what you buy from us is personal, so we build discretion into how we operate:
- Every order ships in plain, unmarked packaging with no logos, product images, or indication of contents on the outside of the box.
- Your billing statement shows a discreet descriptor that does not reference the nature of the products purchased.
- Access to order details and customer data within our company is limited to the staff who need it to do their jobs, such as fulfillment and customer support.
- We never share your purchase history with social media platforms, advertising networks, or data brokers for targeting or resale purposes.
- All data transmitted between your browser and our site is encrypted using HTTPS.
5. Cookies
We use a small set of essential and analytics cookies to keep your cart working, remember your preferences, and understand how visitors use our site so we can improve it. We don’t use cookies to build advertising profiles or share browsing data with third-party ad networks. Visitors in the United Kingdom and Australia will see a cookie consent banner on their first visit, where you can review and manage your cookie preferences.
6. Sharing of Information
We share only the information necessary to get your order to you and keep our business running:
- Shipping carriers receive your name and address only, so they can deliver your order.
- Our payment processor receives the transaction details needed to charge your order and process refunds.
- We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
7. Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information. Customers in the United Kingdom have rights under the General Data Protection Regulation (GDPR), including the right to request a copy of the data we hold about you or to ask us to erase it. Customers in the United States, Canada, and Australia have similar rights under applicable consumer privacy laws in their region. To make a request, email us at hello@naughtymango.com and we’ll respond as promptly as possible.
8. Children’s Privacy
Naughty Mango is intended for adults only. You must be 18 years of age or older to purchase from our site or browse our catalog. We do not knowingly collect personal information from anyone under 18. If we learn that we’ve inadvertently collected information from a minor, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time as our practices or applicable laws change. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, reach out to us at hello@naughtymango.com. We’re happy to help.